Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk:
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
What to do:
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
NHTSA campaign 25V006000 — quote this at the dealer.Reported Jan 13, 2025.
Critical Fasteners
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
What's wrong:
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Risk:
A loss of drive power increases the risk of a crash.
What to do:
Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
NHTSA campaign 25V548000 — quote this at the dealer.Reported Aug 25, 2025.
Electrical System Instrument Cluster/Panel
What's wrong:
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk:
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
What to do:
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
NHTSA campaign 26V046000 — quote this at the dealer.Reported Jan 27, 2026.
Owner complaints
76filed with NHTSA · 49 in the last 12 months
Filed by yearpeak 2025
151617181920212223242526
Electrical System
22
Engine
19
Power Train
19
Forward Collision Avoidance
9
6 involved a crash · 5 injuries
Reported by owners to NHTSA and not verified. Complaints often surface a problem months before a recall.