Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk:
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
What to do:
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
NHTSA campaign 20V716000 — quote this at the dealer.Reported Nov 18, 2020.
Checked Aug 29, 2026 — managemyride.io. Recall repairs are free at any franchised dealer. Source: NHTSA.
Keep this vehicle
Free. We'll save the car and this recall. Pro can watch for new ones later, if you want that.