General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk:
A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
What to do:
The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
NHTSA campaign 26V612000 — quote this at the dealer.Reported Sep 24, 2026.
Owner complaints
1filed with NHTSA · 1 in the last 12 months
Filed by yearpeak 2026
151617181920212223242526
Electrical System
1
Fuel/Propulsion System
1
Vehicle Speed Control
1
Reported by owners to NHTSA and not verified. Complaints often surface a problem months before a recall.